SHIPPING & RETURNS

Shipping Policy

Shipment processing time

All orders are processed 3-4 weeks after receiving payment. 

 

Shipping rates and delivery estimates

Shipping rates are calculated by destination  and weight of shipment and will be determined at checkout.

We use Fedex or DHL. For any other carriers or to use your own account please contact us.

 

Shipment confirmation and order tracking

You will receive a confirmation e-mail when your order is confirmed. A tracking number will be provided when the item has shipped

Customs, duties, and taxes

All customs, duties & taxes are the responsibility of the receiver.

Return & Exchange Policy

Thanks for purchasing our products at astmicrowave.com 

In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.

After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.

If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.

If anything is unclear or you have more questions feel free to contact our customer support team.